Privacy Disclaimer

1. Introduction  

The City of Chelan ("we," "our," "us") is committed to protecting your privacy. This Privacy Disclaimer explains how we collect, use, disclose, and safeguard your information when you visit our website, www.cityofchelan.us (the "Website"). By using the Website, you consent to the practices described in this disclaimer.

2. Information We Collect  

We may collect the following types of information when you visit our Website:

  • Personal Information: If you voluntarily submit information through contact forms, email subscriptions, or service requests, we may collect your name, email address, phone number, mailing address, and any other information you provide.
  • Non-Personal Information: We automatically collect certain data about your interaction with the Website, such as your IP address, browser type, operating system, pages visited, and the date and time of your visit.
  • Cookies and Tracking Technologies: Our Website may use cookies and similar tracking technologies to enhance your browsing experience and gather analytical data.
  • Google Analytics: We use Google Analytics to track and analyze website traffic and user interactions. Google Analytics collects data through cookies and provides insights into user behavior. You can learn more about how Google uses this data by visiting Google’s Privacy Policy.

3. How We Use Your Information  

The City of Chelan may use the collected information to:

  • Provide and improve our services.
  • Respond to inquiries and service requests.
  • Enhance website functionality and user experience.
  • Comply with legal obligations.
  • Communicate updates, alerts, or notifications related to city services and operations.
  • Analyze website traffic and improve site performance using Google Analytics.

4. Information Sharing and Disclosure  

We do not sell, trade, or rent your personal information to third parties. However, we may disclose information:

  • As required by law, such as in response to public records requests, court orders, or legal proceedings.
  • To authorized contractors or service providers assisting with city operations, provided they adhere to confidentiality agreements.
  • To protect the rights, property, or safety of the City of Chelan, its residents, or others.
  • To our website vendor, CivicPlus, which maintains and hosts the Website to ensure its proper functionality and security.

5. Data Security  

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security. 

6. External Links  

The Website may contain links to external websites operated by third parties. We are not responsible for the privacy practices or content of such external sites and encourage users to review their privacy policies.

7. Public Records and Open Government Laws  

As a government entity, information submitted to the City of Chelan may be subject to disclosure under the Washington Public Records Act (RCW 42.56). Public records requests may result in the release of certain information unless legally exempt.

 8. ADA Accessibility  

The City of Chelan is committed to ensuring digital accessibility for all users, including individuals with disabilities. Our Website is designed to comply with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG). If you experience any accessibility issues, please contact us so we can assist you.

9. Children's Privacy  

The Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that we have collected such information, we will take appropriate steps to delete it.

10. Updates to This Privacy Disclaimer  

We reserve the right to modify this Privacy Disclaimer at any time. Changes will be posted on this page with an updated effective date. We encourage users to review this disclaimer periodically.

11. Contact Information  

If you have any questions or concerns about this Privacy Disclaimer, you may contact us at:

City of Chelan  
135 East. Johnson Ave,
Chelan, WA 98816

Phone: 509-682-8049

Email: hello@cityofchelan.us